Privacy Policy

Effective date: [Not provided]

After Ten Labs Inc. (the “Company”) complies with the Personal Information Protection Act of Korea and related laws, and sets out this Privacy Policy to protect the personal information of visitors.

This policy applies only to the Company website (https://aftertenlabs.com). The Company’s games and the Shine With Us service each have their own privacy policies.

1. Information we process and how we collect it

The website has no sign-up, login, payment, or inquiry forms. We process personal information in the following cases.

a. Email inquiries

When you email the Company, we receive:

  • Your email address
  • Any name, organization, or contact details you include
  • The content of your message and any attachments

b. Information generated when you visit

While delivering the website, access logs such as IP address, browser and device information, time of access, and requested page may be generated on our hosting provider’s systems. We do not use this information to identify visitors or for analytics or advertising.

c. Cookies

The website does not set its own cookies and uses no analytics, advertising, or tracking tools. Our hosting provider may set cookies needed for security, such as blocking automated attacks. You can refuse cookies in your browser settings.

2. Purposes of processing

  • Reviewing and answering email inquiries and keeping records of them
  • Providing the website, keeping it secure, and responding to outages

3. Retention period

  • Email inquiries: [Not provided]
  • Access logs: according to the hosting provider’s retention policy

Where another law requires retention, we keep the information for the period that law sets.

4. Disclosure to third parties

We do not provide your personal information to third parties, except with your consent or where the law specifically requires it.

5. Outsourcing and international transfer

We entrust the following processing to service providers to operate the website.

ProviderTaskCountry
Cloudflare, Inc.Website hosting and deliveryUnited States and other countries (global data centers)
Zoho CorporationCompany email hosting[Not provided]

The information in Section 1 is transferred over the network to providers with servers outside Korea (Cloudflare, Inc., Zoho Corporation) when you visit the website or send us an email. The purposes and retention periods are as described in Sections 2 and 3. If you do not want your inquiry transferred abroad, you may contact us by phone instead of email; access logs cannot be avoided while using the website.

6. Destruction

Personal information is destroyed without delay once its retention period ends or its purpose has been achieved. Electronic files are deleted so they cannot be recovered.

7. Your rights

You may request access to, correction, deletion, or suspension of processing of your personal information at any time by emailing the privacy officer below. We will act on your request without delay. A legal representative or authorized person may also make the request on your behalf.

8. Security measures

  • Access to the mailbox that stores inquiries is limited to the minimum necessary.
  • Accounts are protected with strong passwords and two-step verification.
  • The website is served only over encrypted connections (HTTPS).

9. Privacy officer

Name
[Not provided]
Title
[Not provided]
Email
[email protected]

10. Remedies

For reports or consultation about privacy violations, you may contact the following Korean authorities.

11. Changes to this policy

This policy takes effect on [Not provided]. We will announce any changes on this page before they take effect.

This English version is provided for convenience. If it differs from the Korean version, the Korean version prevails.

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